Frequently Asked Questions (FAQs)

How should I care for my towels?

We recommend washing with like colours at 30 degrees or on cold. Do not tumble dry and do not iron at over 110°C. Avoid leaving damp for extended periods of time.

What fabrics do you use?

Our towels are all made in Turkey with 100% Turkish cotton. Some products may contain other fabrics in which case this will be mentioned on the product pages. 

Where are your products produced?

All of our products are produced in the textile capital of the world in Denizli, Turkey.

Where do you ship to?

Currently we are shipping across Ireland and the rest of Europe, excluding Turkey. We plan to expand to further geographies in the future, however if you have a specific shipment request please do not hesitate to reach out to us and we'll see what we can do!

How long does shipping take?

All orders are shipped to arrive within 3 business days across Ireland. We also offer an express shipping option at checkout where all orders before 1PM will be sent on the same day, with next day delivery.

For orders within Europe, orders will be shipped within 2 business days and should arrive within 3-5 business days after shipment.

What if I want to return a product?

We are confident that you will love your towels, which is why we have a 30-day return policy meaning you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at returns@lycia.ie - we will send you return instructions.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.